Ramesh Dayalan is the Vice President - Client services, for ADP. With 2 decades of experience within the HR, Payroll and Statutory domain, he heads ADP’s Services team for clients across India and South East Asia. He is also responsible for building and managing the client services team which takes care of on-boarding, support, adoption, advocacy and retention. During this tenure, he transformed the services team by enormously increasing their productivity and gained better results within each area of service delivery. To quote him in one-line - An expert within the industry and an astute leader within ADP.